Returns & Exchanges

Returns & Exchanges

At SummitRoad Accessories LLC, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our returns and exchanges policy below.

1. Return Eligibility

We accept returns under the following conditions:

• The request is made within 14 days of delivery
• The item is unused, unworn, and in its original condition
• The item is returned in its original packaging

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
• Used or damaged items not caused by us
• Products returned without prior authorization

3. Return Process

To initiate a return, please contact us at:
sories@summitroadaccessories.com

Please include:

• Your order number
• The reason for return
• Photos (if the item is defective or damaged)

Once your request is approved, we will provide return instructions.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping method
• We are not responsible for returns lost in transit

5. Refunds

Once we receive and inspect your returned item:

• Approved refunds will be issued to the original payment method
• Please allow 5–10 business days for the refund to be processed

Original shipping fees (if any) are non-refundable.

6. Exchanges

We only replace items if they are:

• Defective
• Damaged during shipping
• Incorrect items received

If you need an exchange, please contact us within 7 days of delivery.

7. Damaged or Incorrect Items

If your item arrives damaged or incorrect:

• Contact us within 7 days of receiving your order
• Provide photos as proof

We will arrange a replacement or refund at no additional cost.

8. Late or Missing Refunds

If you haven’t received your refund:

• First check your bank account
• Then contact your payment provider

If the issue persists, please contact us for assistance.

9. Contact Us

For any return or exchange inquiries, please contact:

SummitRoad Accessories LLC
3 Gibbon Ave, P.O. Box 791
West Yellowstone, MT 59758
United States

Email: sories@summitroadaccessories.com
Phone: +44 7988540281