Shipping Policy
Thank you for shopping with SummitRoad Accessories LLC. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
Once your order has been processed, you will receive a confirmation email with your order details.
2. Shipping Time & Delivery
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- International Orders: 7–15 business days
Please note that these are estimated timeframes and may vary due to factors beyond our control.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update.
5. Delays and Exceptions
While we strive to deliver your order on time, delays may occur due to:
- High order volumes
- Carrier delays
- Customs processing (for international shipments)
- Weather or unforeseen circumstances
SummitRoad Accessories LLC is not responsible for delays caused by third-party shipping carriers.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- We are not responsible for lost or undelivered packages
- Additional shipping fees may apply for reshipment
7. Lost or Stolen Packages
If your package is marked as delivered but not received:
- Please contact the shipping carrier first
- Then contact us for further assistance
We will do our best to help, but we are not liable for packages lost or stolen after delivery confirmation.
8. International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees
- Delivery times may be extended due to customs processing
9. Contact Us
If you have any questions about your shipment, please contact us:
SummitRoad Accessories LLC
3 Gibbon Ave, P.O. Box 791
West Yellowstone, MT 59758
United States
Email: sories@summitroadaccessories.com
Phone: +44 7988540281